About Us

The Humanitarian Information Facilitation Center (HIFC), Registration Number 000152, was established in early 2009 to address an urgent need to streamline the flow of information from the humanitarian sector to the general public and decision makers using the media. It was recognized that although NGOs generate and/or gather a lot of information in their operations, this is not effectively channeled into jump4loves.com/ukranian-brides/ the public domain through the media due to long-standing mutual fear and mistrust.

The niche held by HIFC is the linking of the media and NGOs in the provision of information which is facilitated through an innovative cooperation between the organization’s two components

  • A Media development component that supports and mentors journalists to develop a passion for and increase the quality and quantity of humanitarian reporting. This includes cooperation with journalists and where relevant, editors across the media divide – state-sponsored, private and community.
  • An NGO development component that seeks to assist humanitarian organizations (HUNGOs) in effective information packaging and dissemination to their various constituencies while strengthening their relations with the media.

Key to HIFC ’s proven success during its initial pilot phase has been the building of trust and relationships between selected organisations in the humanitarian sector and the media. This has resulted in a steadily increasing number of stories on humanitarian issues that have penetrated not just private but also state controlled media.


A democratic, well informed society capable of demanding accountability from policy makers and other duty bearers in the humanitarian sector.


To improve access to information by strengthening linkages between media and humanitarian NGOs


Integrity; Gender Equity; Innovation; Teamwork; Ethics; Transparency; Tolerance; Honesty; Fairness; Objectivity; Truth.


Overall Objective

To facilitate the timely flow of quality humanitarian information into the public domain to enhance the ability of the Zimbabwean public and policy makers to make informed decisions and to increase confidence and collaboration between humanitarian organisations and the media

Immediate objectives – Media component

– Improve the quality and quantity of reports on humanitarian issues in the Zimbabwean and other media

– Enhance knowledge of humanitarian issues and basic reporting skills of journalists in Zimbabwe

Immediate objectives – HUNGO component

– Enhance the capacity of humanitarian organisations to produce, package and disseminate their knowledge of humanitarian issues to the public through the media and other communication platforms

– Improve the media relations skills of humanitarian NGOs


  • Mentorship initiative – is cultivating a network of journalists who are mentored by qualified, experienced journalists to produce thoroughly researched, evidence based, independent and non-partisan stories on humanitarian issues. The organisation has contributed to the personal development and creation of a calibre of journalists who take particular interest in human interest and welfare stories. Under this initiative, research grants are offered to journalists interested in pursuing humanitarian issues in health, HIV and AIDS, education, food security, housing, among others. With its network of active mentored journalists, HIFC has contributed to and has been responsible for facilitating an increase and presence of over 201 thoroughly researched and evidence based humanitarian stories and articles in the mainstream media since its inception. This has seen a ripple effect of interest as more and more journalists independently write about humanitarian issues and publish in more than 18 media outlets.
  • Investigative journalism – a natural progression in the scope of HIFC work is the revival of a network of journalists who are competent in investigating issues of interest and producing well researched, factual and new information that can be used in evidence-based advocacy by HUNGOs among other civil society organisations.
  • Media Training – ensuring refresher skills to journalists in specific areas e.g. humanitarian reporting, back to basics reporting
  • Media communication strategies developed by humanitarian organizations through capacity building and training to improve information management and outreach to their beneficiaries through the media
  • The Nokia data-gathering project offers HUNGOs enhanced near-real-time data collection abilities in research processes and surveys, and will enable effective, timely and efficient responses by organizations to their beneficiaries and communities.
  • Knowledge briefs are held on a monthly basis – providing a space where HUNGOs alternately share knowledge in various subjects in their fields of work to journalists. Each brief, conducted over two hours, provides gatekeepers in the media with critical information and background intended not only to give them story ideas, but also to increase their understanding of key humanitarian issues confronting the country. It also broadens the sources base for journalists.
  • Field Visits by journalists to selected humanitarian projects and communities to have a deeper understanding of issues
  • Thematic stakeholder consultative meetings are held monthly with key players in various sectors to inform needs-based programming and facilitate dialogue that remains relevant and current in the humanitarian sector.
  • Policy dialogue facilitation through strengthening linkages by journalists and HUNGOs with relevant parliamentary portfolio committees.
  • HIFC works with HUNGOs on consultancy basis in formulating media and communication strategies that enable organizations to realize optimal contact with their constituencies.
  • Humanitarian organizations disseminate their information of public interest through HIFC, and contribute reports and other documentation to a humanitarian information database housed at HIFC and accessible to media carrying out research in the various sectors.
  • A media resource centre for journalists is housed at HIFC. The centre offers free wireless internet services and computers for use by mainly freelance journalists pursuing humanitarian stories. The facility also has a resident editor with whom journalists consult on stories they are working on
  • Networking through partnerships with various humanitarian NGOs to commemorate key days and events e.g. World Humanitarian Day with UNOCHA.
  • Research where HIFC works with partners to facilitate knowledge building around identified issues e.g. access to essential medicines, climate change adaptation and food security.


Direct beneficiaries:

Beneficiary group Benefit
Mentored journalists Improved production of investigative reports through capacity building in developing news sources, knowledge and reporting.
National humanitarian organizations Strengthened information management and distribution, improved access to responsible network of media in the coverage of their issues and reaching their publics
Media outlets Improved newsroom leadership and media content (editing, feature articles, news reports) and ability to use facilities of HIFC including additional human resources for ensuring increased quality of stories.



Indirect beneficiaries:

Zimbabwe public Increased access to quality humanitarian information critical for decision-making.
Domestic policy makers and civil society organizations Improved access to the media, more and better information on key stories and better insight in humanitarian information.
Media organizations and journalists not directly benefiting. Motivated by new models for journalism and humanitarian reporting through HIFC

Financial Support

HIFC receives funding from various national and international organisation working in media and or humanitarian sector work.

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